POLY EDGE E320 IP PHONE

General

• Poly SKU: 2200-87000-025
• HP SKU: 82M88AA
• UPC: 197497341362
• Warranty: 1-year
• Poly + enhanced support available (sold separately)

Lines/Feature Keys

• 8-line keys supporting up to 32-line key assignments for lines, contacts, and features supported with pagination
• 4 context-sensitive “soft” keys
• 4-way navigation key cluster with center “Select” key
• Home and back feature keys
• Pagination key for additional lines/contacts
• Volume +/- control keys
• Hold and Transfer keys
• Headset select key
• Speakerphone select key
• Mute key (illuminated when muted)
• Voicemail key

User Interface Features

• Color 3.5″ IPS LCD display (320×240 pixel resolution)
• Voicemail support*
  • * Most software-enabled features and capabilities must be supported by the server. Please contact your IP PBX/Softswitch vendor or service provider for a list of supported features.
• WebKit-based browser
• 2-position desk stand (optional wall mount kit sold separately)
• Unicode UTF-8 character support
• One USB Type-C port (2.0 compliant) for media, storage applications, headset connectivity
• Surround lighting for the status indicator (RGB with color mixing)
• Integrated Bluetooth 5.0
• NFC Support
• Multilingual user interface

Poly Edge E320 IP Desk Phone Audio and Features

• Poly HD Voice technology delivers lifelike voice quality for each audio path: Handset, hands-free speakerphone, and optional headset
• Poly Acoustic Clarity technology provides full duplex conversations, acoustic echo cancellation, and background noise suppression
• Poly Acoustic Fence technology eliminates background noise when using a handset or wired headset
• Poly NoiseBlockAI technology removes most background noise when using the speakerphone
• Poly Computer Audio Connector app installed on your PC (Windows only) enables selecting your phone for PC audio in/out to use the phone’s handset, optional headset and handsfree speakerphone with PC applications
• Frequency response – 150 Hz-14kHz for handset, optional headset and handsfree speakerphone modes
• Codecs: G.711 (A-law and µ-law), G.729AB, G.722 (HD Voice), G.722.1, iLBC, OPUS
• TIA-920 wideband audio, type 1 compliant (IEEE 1329 full duplex)
• Individual volume settings with visual feedback for each audio path
• Voice activity detection
• Comfort noise generation
• DTMF tone generation (RFC 2833 and in-band)
• Low delay audio packet transmission
• Adaptive jitter buffers
• Packet loss concealment

Headset and Handset Compatibility

• Dedicated RJ-9 headset port
• Hearing aid compatibility to ITU-T P.370 and TIA504A standards
• Compliant with ADA Section 508 Subpart B 1194.23 (all)
• Hearing aid compatible (HAC) handset for magnetic coupling to hearing aids
• Compatible with commercially available TTY adapter equipment
• USB headset support (USB Type-C)
• Bluetooth headset support

Call Handling Features*

• *Most software-enabled features and capabilities must be supported by the server. Please contact your IP PBX/Softswitch vendor or service provider for a list of supported features.
• Enhanced Feature Keys make powerful feature shortcuts online key appearances or soft keys
• Shared call/bridged line appearance
• Busy Lamp Field (BLF)
• Flexible line appearance (1 or more-line keys can be assigned for each line extension)
• Distinctive incoming call treatment/ call waiting
• Call timer and call waiting
• Call transfer, hold, divert (forward), park, pickup
• Called, calling, connected party information
• Local 3-way audio conferencing
• 1-touch speed dial, redial
• Remote missed call notification
• Do not disturb function
• Reverse Number Lookup via LDAP
• Calling Party Identification (RFC8225 classifications—Trusted, Unknown, SPAM)
• Electronic hook switch capable
• Local configurable digit map/dial plan

Open Application Platform

• WebKit-enabled full browser that supports HTML5, CSS, SSL security and JavaScript
• Supports Polycom Apps SDK and API for third-party business and personal applications
• NFC-enabled Edge E series phones allow third-party applications to read serial number and other device information that can be useful in application development such as guest login for phone hoteling or Bluetooth pairing.*
  • *Most software-enabled features and capabilities must be supported by the server. Please contact your IP PBX/Softswitch vendor or service provider for a list of supported features.
• Corporate directory access using LDAP
• Visual Conference Management

Poly Edge E320 IP Desk Phone Network and Provisioning

• SIP Protocol Support
• SDP
• IETF SIP (RFC 3261 and companion RFCs)
• Two-port gigabit Ethernet switch 10/100/1000Base-TX across LAN and PC ports
  • Conforms to IEEE802.3-2005 (Clause 40) for Physical media attachment
  • Conforms to IEEE802.3-2002 (Clause 28) for link partner auto-negotiation
• Manual or dynamic host configuration protocol (DHCP) network setup
• Time and date synchronization using SNTP
• FTP/FTPS/TFTP/HTTP/HTTPS server based central provisioning for mass deployments
• Provisioning and call server redundancy supported*
  • *Most software-enabled features and capabilities must be supported by the server. Please contact your IP PBX/Softswitch vendor or service provider for a list of supported features.
• QoS Support-IEEE 802.1p/Q tagging (VLAN), Layer 3 TOS, and DHCP
• VLAN-CDP, DHCP VLAN discovery, LLDP-MED for VLAN discovery
• Network Address Translation (NAT) – support for static configuration
• “Keep-Alive” SIP signaling
• RTCP and RTP support
• Event logging
• Syslog
• Hardware diagnostics
• Status and statistics reporting
• IPv4, IPv6, dual stack (IPv4/IPv6) mode
• TCP
• UDP
• DNS-SRV

Security

• 802.1X Authentication and EAPOL Media encryption via SRTP
• Transport Layer Security (TLS)
• Encrypted configuration files
• Digest authentication
• Password login
• Support for URL syntax with password for boot server address
• HTTPS secure provisioning
• Support for signed software executables

Power

• Built-in auto sensing IEEE 802.3af Power over Ethernet (PoE) (Class 4) 13 W (Max)
• External Universal AC/DC Adapter 48VDC @ 0.52 (12W) – Power supply unit (PSU) sold separately*
  • *Ordering an optional power supply unit will be necessary if not powered over Ethernet with PoE (i.e. Using Wi-Fi for network)
• ENERGY STAR® rated

Regulatory Approvals**

• USA FCC

**Planned compliances

Safety

• UL 62368-1

EMC

• FCC Part 15 Class B

Poly Edge E320 IP Desk Phone Package Contents

• Console with Microban® Antimicrobial protection
• Handset with Microban® Antimicrobial protection
• Handset cord with Microban® Antimicrobial protection
• Network (LAN) cable – CAT-5E
• Desk stand
• Setup sheet